At INBOUND 2025, HubSpot didn’t just announce new features. It revealed a reimagined platform designed for how modern businesses actually grow.
At the heart of it all: unified data that democratizes intelligence across your entire organization.
For too long, companies have been making critical decisions with only a fraction of the customer insights available to them. With HubSpot’s rebuilt foundation, every interaction — every conversation, every signal, structured or unstructured — now flows into one complete customer story. And when that intelligence powers AI assistants, marketing campaigns, sales motions, and customer experiences, teams stop guessing and start executing with confidence.
The old Breeze Copilot is history. In its place: Breeze Assistant, your AI chief of staff that understands your business and works right where you do: in HubSpot, Slack, Google Workspace, or on mobile. It remembers context, connects across your ecosystem, and can be trained with custom assistants built for your unique processes.
And that’s just the start. HubSpot also unveiled Breeze Agents, digital teammates that don’t just advise, they act. From prospecting and customer research to service and quoting, these agents transform unified data into real-time outcomes.
Why it matters: This is AI that’s not only smarter, but also deeply embedded in your business, helping your teams move faster with less friction.
Operations Hub has been reborn as Data Hub, a simpler, more powerful engine for making data useful to everyone. With features like Data Studio, warehouse integrations, and automated quality monitoring, non-technical users can now blend, clean, and activate customer data across the entire tech stack.
Why it matters: Businesses no longer have to operate on “20% visibility.” With unified, reliable intelligence powering every decision, AI finally delivers its full value.
HubSpot’s Smart CRM is no longer just a place to store records. With flexible CRM views, self-generating data, and Smart Insights, the system continuously enriches itself, analyzes patterns, and proactively surfaces what matters most.
Why it matters: Teams don’t have to dig for signals or worry about stale records. The CRM now works like a living system, one that learns, adapts, and guides.
HubSpot reimagined its Marketing Hub with Segments, Personalization, and Marketing Studio, creating a single, AI-powered canvas for audience insights, campaign orchestration, and real-time collaboration.
These updates enable what they are calling Loop Marketing:
Why it matters: Growth is no longer linear. It’s a compounding loop where every team’s success makes the others stronger.
With these announcements, HubSpot is positioning itself as the connected intelligence platform for modern growth:
The result? Faster time to value, more personalized experiences, and growth that scales without chaos.
As New Breed CEO Patrick Biddiscombe put it: “Unified data isn’t just about visibility. It’s about every team working from the same complete customer story — and that’s when AI becomes your smartest teammate.”
At New Breed, we don’t just keep up with HubSpot updates: we help you put them into action. From configuring new Workspaces to deploying Breeze Agents to launching intelligent Loop Marketing campaigns, we’re ready to help you turn these innovations into growth.