New Breed Blog

Demystifying ABM: Mapping Out Roles & Responsibilities

Written by Ali Lipman | Aug 7, 2025 3:02:10 PM

Key Takeaways: 

  1. Lean marketing teams can launch ABM with the right mix of internal resources and external support, especially when roles are clearly defined.
  2. Successful ABM programs depend on cross-functional collaboration, spanning strategy, content, sales outreach, RevOps, and paid media execution.
  3. Successful ABM programs use a combination of first, second, and third party data to identify buying committee members and surrounding them with the right content, at the right time (think G2, 6sense, and HubSpot).
  4. Content can (and should) be repurposed in your ABM plays. Personalize by persona, job role, and lifecycle stage using existing assets, reducing the need to reinvent the wheel.
  5. Sales team involvement is essential for fast followup on engaged target accounts, aligning around shared messaging pillars, and providing the right outreach at the right times.

Table of Contents:

Adopting an Account-Based Marketing (ABM) strategy can feel overwhelming, especially if you’re operating with a lean team or just beginning to dip your toes into more targeted go-to-market strategies. But the reality is, ABM isn’t reserved for enterprise giants with massive budgets, shiny technology, and dedicated teams. Rather, it's focused, strategic marketing built around the people most likely to buy from you. Plus, if you’re using HubSpot, you already have the right tools in your holster to support ABM

ABM is a great fit for B2B organizations with long or complex sales cycles and large buying committees. If you have a strong inbound marketing foundation, a well-defined growth strategy but are still struggling to fill the funnel with highly qualified leads, an ABM strategy might be right for you. 

In this blog, I’ll break down how ABM really works, who needs to be involved, and how roles and responsibilities can be divided between internal teams and external partners. Spoiler: you don’t need to hire an ABM specialist to get started!

Lean teams can launch ABM.

It just takes the right mix of internal resources and external support, with clearly defined roles to drive execution.

One of the misconceptions I often hear is that companies think they need a full-service marketing team to do ABM right. That’s simply not true.

Not every organization needs a full-time content person, a dedicated paid strategist, or a big internal operations team. But content still needs to get written and campaigns still need to be run. That’s where having the right partner can make all the difference. This is exactly why companies choose to work with New Breed: to gain the specialized support they don’t have in-house, without adding headcount.

ABM is a very “divide and conquer” friendly approach. If you’ve got a few core team members internally, like someone in demand gen, a couple of sales reps, or a HubSpot admin, you can absolutely run ABM. Bonus points if you have systems like HubSpot or 6sense which can listen for intent signals and automatically enroll buying committee members in the correct campaigns or agentic outreach based on persona, funnel stage, engagement, and more. It's more about how you organize your people and systems, not how many people you have.

The Foundation: Know Who You’re Targeting (and When They’re Ready)

At its core, ABM is about prioritizing the highest-fit and highest-intent accounts and the buying committees within. To do so, you have to begin with the basics within a Growth Strategy inputs: your ideal client profile (ICP), key personas, firmographics, demographics, etc. These are your segments (who we sell to), and finding this data sometimes requires looking beyond your CRM. 

Maybe LinkedIn can fill in some blanks, but tools like HubSpot’s Breeze Intelligence or 6sense can go even deeper. These platforms help you discover who else is on the buying committee and tell you when someone at a target company is showing intent, like browsing your pricing pages, researching your product category, or even responding to a hiring change. These are the signals (when we sell to them). 

When you combine segments (who usually typically buys) with signals (who are in the market right now), you can prioritize accounts dynamically and deliver timely, relevant campaigns. This fusion enables you to meet prospects with targeted ads and personalized content right when they’re most open to hearing from you.

Want to see this strategy in action? Watch Pop-Up: Launching HubSpot’s Native ABM Engine to learn how to activate ABM inside the platform you already own — no spreadsheets, no plugins.

Internal + External: Mapping Out Who Owns What

ABM is a team sport. While you don’t need a massive internal team to launch it, you do need clearly defined roles, whether they’re owned in-house or supported by an agency partner. Here’s how those responsibilities often break down:

Strategy & Campaign Design

Developing campaigns, defining audience segments, and aligning messaging pillars.

  • Usually owned by: Marketing leadership, strategist, or an agency partner.

Audience Identification

Mapping the buying committee and enriching CRM records to enable persona- and stage-based segmentation.

  • Owned by: SDRs, RevOps, Marketing Ops, or platform-specific experts in HubSpot, 6sense, G2, etc. 

Segmentation & Automation

Building smart lists in HubSpot, triggering workflows, and delivering the right message to the right contact.

  • Owned by: Marketing automation or HubSpot admin.

Content Creation

Net-new content for ABM is not required, but it does need to be relevant. Personalization by persona, vertical, or funnel stage is key to meeting buying committees where they’re at. 

  • Owned by: Internal content teams or outsourced partners (like New Breed).

The content offerings are usually recycled — content the client already has. We just reconfigure or reposition it based on the campaign’s messaging pillars.

Creative Assets

Think ad graphics, landing pages, banners, and one-pagers tailored to each audience segment.

  • Owned by: In-house design or agency.

Paid Media Execution

Getting your ads live on platforms like LinkedIn or StackAdapt, testing variations, and optimizing based on performance.

  • Owned by: Internal digital marketer or agency media team.

Sales Activation & Outreach

Sales reps (or Go-To-Market Engineers, if you're rethinking the SDR role) need to engage accounts with personalized follow-up.

  • Owned by: SDR team  with support from marketing playbooks and sequences.

Don’t forget people buy from people. The AI might help expedite the response or personalize messaging, but it’s the human touch that drives deals forward.”

Project Management

Coordinating campaigns, timelines, deliverables, and performance reporting.

  • Owned by: Internal stakeholder or agency project lead.

ABM in Action: What It Looks Like

So what happens when all of these pieces come together? The ABM Program Flow diagram below illustrates a typical journey from capturing intent signals to booking meetings with the right decision-makers.
It starts when a target company triggers an intent signal. That signal flows into platforms like 6sense or ZoomInfo, enriching the CRM with buying committee data. HubSpot segments the audience automatically based on persona and journey stage. Then, tailored ads are served and automated sequences go live. Sales is notified to take action. And everything is tracked to ensure those hand-raisers become booked meetings.

A lot of this can (and should) be automated, but human input still matters, especially in sales, content personalization, and messaging strategy.

You Might Already Be Doing ABM…

If you’re identifying high-value accounts, aligning sales and marketing around messaging, and personalizing your outreach: congrats, you’re already doing ABM.

The beauty of this approach is that it can scale. You can start small, build off tools like HubSpot, and grow from there. At New Breed, we work with clients using what they already have, enhancing campaigns with intent data, paid media strategy, AI automation tools like Breeze, and content repurposing.

You don’t have to overhaul your team. You just need someone to connect the dots and help you execute. ABM is a smart evolution of what you’re probably already doing, not a scary leap into the unknown.

Final Thoughts

At the end of the day, ABM is about focusing your efforts where they matter most. It’s about helping your sales team prioritize the highest-fit and highest-engaged accounts. With the right structure, the right tools, and maybe the right partner, you can make ABM work at any size or stage.

If you're wondering whether your team is “ready” for ABM, chances are you already are. You just need a map and maybe a copilot like New Breed to help you get there. 

Ready to launch or scale your ABM strategy? Explore New Breed’s ABM services and see how we can help you turn intent into revenue.