Redefining operational efficiency and spurring international growth with HubSpot Hubs.
Fresh Clinics' partnership with New Breed and strategic implementation of HubSpot Hubs exceeded expectations, driving exponential growth, establishing a strong brand presence, and creating a comprehensive demand generation plan. This collaboration showcased the power of HubSpot Hubs in enhancing operations, delivering deep reporting insights, dynamic onboarding experiences, and effective demand generation.
New Breed have delivered a high quality engagement characterised by energy, flexibility, expertise, and results. They are professional, friendly and easy to work with. We have tried other agencies, New Breed is a clear cut-above.
— John Delaney, Company Director and Co-Founder at Fresh Clinics
Deep Reporting Insights
Fresh Clinics achieved profound reporting insights Using HubSpot's Operations Hub and Sales Hub Enterprise, Fresh Clinics gained valuable insights into their revenue streams, lead progression, and customer journeys. The three-tier dashboard system allowed stakeholders to access real-time sales, onboarding, and financial insights, fostering collaboration and innovation. These insights helped Fresh Clinics optimize team collaboration and improve productivity.
Dynamic Onboarding Experiences
Fresh Clinics' redesigned onboarding process prioritized valuable and well-informed interactions with clients. Through the implementation of Service Hub Enterprise, they were able to create personalized onboarding experiences that enhanced client satisfaction and paved the way for long-term success and growth. This dynamic onboarding played a crucial role in building trust and loyalty as Fresh Clinics expanded into the U.S. market.
1,637% ROI from Demand Generation Program
Fresh Clinics successfully entered the competitive U.S. market through a robust demand generation strategy powered by Marketing Hub Enterprise. They tailored their messaging to align with their established Australian presence and connect with U.S. audiences using buyer personas, strategic objectives, and data-driven insights from HubSpot. This approach not only increased brand visibility but also significantly expanded their market presence. Thanks to HubSpot's lead nurturing capabilities, Fresh Clinics achieved extraordinary results, including a remarkable 1,637% ROI from paid advertising efforts targeting Medical Director and Med Spas segments in Texas alone.
A pivotal objective for Fresh Clinics was the restructure of HubSpot for future growth. By leveraging the capabilities of Operations Hub Enterprise, they reorganized their data, workflows, and processes for seamless scalability. HubSpot's powerful automation tools streamlined key tasks, reducing manual labor and improving efficiency. This transformation positioned the company to harness the true potential of HubSpot for long-term growth.
"If there was an option to give 10 stars out of 5, I would do so! I'm speaking in relation to my interaction working with Wayne Kelley [New Breed's Senior RevOps Strategist] optimizing our operations with HubSpot. There is nothing that Wayne can't do. His critical thinking, ability to assess the big picture and prompting the correct questions, makes the whole process seamless. I have also interacted with the rest of the team, participating in other Fresh Clinics departments' projects. Same feeling there, there it never an issue for New Breed. Nothing, they cannot do. Working along with New Breed, it is like working with work colleagues from a same company."
— Jean-Charles Neveu, Clinical Lead at Fresh Clinics
With success achieved in Australia, Fresh Clinics is now eager to replicate this HubSpot-driven model in the US. With New Breed by their side, they are confident that the HubSpot systems will always be primed for best performance, ensuring continued business growth and consistent client satisfaction. Fresh Clinics' journey with New Breed and HubSpot serves as a benchmark for how effective integrations can elevate operations, ensuring business growth and consistent client satisfaction.