HubSpot Service Hub Implementation
Enhance customer experience with powerful software
Today’s customers expect personalized — and rapid — service, but many organizations struggle to keep up. Our certified HubSpot implementation team will help you leverage Service Hub’s robust functionality to better serve your customers and enable your service team to focus on proactive outreach.

Is your tech stack helping or hurting your customers?
Having disparate or ineffective systems means your customer service teams can struggle to track feedback, manage escalations or spend time on proactive outreach. As an Advanced Implementation Certified Partner, our team can help you consolidate your platforms onto HubSpot, increase your team’s efficiency and provide better support to your clients — ultimately increasing retention and expansion opportunities.
Why implement Service Hub with New Breed?
Respond to
tickets
tickets
Build your
knowledge base
knowledge base
Gather customer feedback
“We've been working with New Breed for about 6 years and they are the true definition of a partner. We rely on them to not only provide the best HubSpot support possible, but also to truly understand our business and provide guidance and recommendations as if we were one company. From extremely complex projects to ongoing maintenance, New Breed always delivers!”
Jill Mulholland Ernst | Sr. Director of Web Strategy and Development | Sadlier
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Happier customers means more opportunities for growth
Customer success is essential for the long-term growth of your business. The right software can enable your business to craft powerful customer experiences that improve your ability to retain customers longer and expand faster. These resources will help you make the most of your customer-facing tools.
Explore Resources
OUR APPROACH
How we implement at New Breed

Kickoff
After you sign an agreement with New Breed, we’ll meet with your team to discern your goals and objectives for your customer service team to determine the most effective setup of your portal. We’ll also determine what, if any, integrations will need to be completed as part of your implementation to support your existing customer success initiatives.

Implementation
Leveraging the information from our kickoff meeting, our team of experts will implement the foundational elements of HubSpot Service Hub for your team including:
- Ticketing pipelines
- A self-service knowledge base
- Workflows and automation that facilitate customer feedback and relevant follow-up measures

Support and training
Once your portal is up and running, our team will provide the necessary resources and training to ensure adoption across your organization as well as enable your customer service team to hit the ground running with their new software and leverage it to its maximum potential.

Kickoff
After you sign an agreement with New Breed, we’ll meet with your team to discern your goals and objectives for your customer service team to determine the most effective setup of your portal. We’ll also determine what, if any, integrations will need to be completed as part of your implementation to support your existing customer success initiatives.

Implementation
Leveraging the information from our kickoff meeting, our team of experts will implement the foundational elements of HubSpot Service Hub for your team including:
- Ticketing pipelines
- A self-service knowledge base
- Workflows and automation that facilitate customer feedback and relevant follow-up measures

Support and training
Once your portal is up and running, our team will provide the necessary resources and training to ensure adoption across your organization as well as enable your customer service team to hit the ground running with their new software and leverage it to its maximum potential.